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Let's Talk : Make Effective Feedback Your Superpower
Author Therese Huston
ISBN 9781847943507
Publisher PENGUIN BOOKS
Pages 294
Size 20 x 14 x 2.5 CM
Weight 300
Our Price Rs. 2,700.00
We all give feedback every day of our working lives But all too often, a fear of awkward conversations leads us to hold back or say the wrong things. Lets Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback : siding with the other person, listening first, stating your good intentions and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesnt leak into your appraisal. The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural.



 

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